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2010 2011 BMW 5 Series Forum F10 iDrive Screen Surface Scratched. Is BMW Kidding? |
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04-15-2012, 08:17 AM | #1 |
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iDrive Screen Surface Scratched. Is BMW Kidding?
I took a VERY soft microfiber cloth to what I thought was a fingertip smudge yesterday, GENTLY rubbed and ended up with a HUGE SCUFF. I believe it actually removed the Anti-Glare surface !
WHY IS THERE NO protective surface over the iDrive screen as there was in past vehicles ?? What will this screen look like in 3 years ? This is my 5th BMW with Nav or iDrive and I have NEVER had a scratched screen before. And NO... I will not place protective film over the screen. This is something BMW needs to address NOW. This screen is WAY too fragile for normal use.
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04-15-2012, 11:38 AM | #4 |
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No...just damp
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04-15-2012, 11:40 AM | #5 |
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The thing that disturbs me is that there are many posts about this online and they all say that it needs to be replaced and cannot be fixed.
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04-15-2012, 02:01 PM | #7 |
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OK... that's fine but what I'm saying is that there are MANY posts about this issue so I am NOT the only one.
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04-15-2012, 03:48 PM | #8 |
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there were couple other threads having the same bad experience with screen scratching ... identical result.
Some went on by putting protected film, like the one used on smartphone or tablet. But then it's too late for some ... Some tried to address the issue with the dealer to no avail. Not a warranty item. btw, i did exactly what you did ... but my scratch was at the bottom part of the screen .. hardly noticeable .. lucky for me. |
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04-15-2012, 10:53 PM | #9 | |
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04-16-2012, 06:32 AM | #10 | |
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Not sure it's hopeless. You can bring the issue with your dealer and see what they can do. I remembered a blogger went as far as requesting the entire screen be replaced and the dealer rejected his request without hesitation since it's him that scratch the screen.
Even if your dealer agrees to do something, the question is what & how are they going to remove the scuff mark ? They could do more harm than good. Just my 2 cents. http://f10.5post.com/forums/showthre...v+screen+scuff Quote:
Last edited by bobblehead; 04-16-2012 at 06:38 AM.. |
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04-16-2012, 08:20 AM | #11 | |
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04-16-2012, 08:34 AM | #12 |
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This thread and others are very worrying. I am not even going to dry wipe my screen with a MF cloth anymore in fear of scratching it. Wtf?
Maybe I will vacuum it from 6 inches away... |
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04-16-2012, 09:08 AM | #14 |
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The point is the THIS IS A VEHICLE MADE TO BE DRIVEN. The screen is bound to get dusty or grimy and SHOULD NOT BE SO FRAGILE !!
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04-16-2012, 10:15 AM | #15 | |
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Has anyone used one of those screen cleaning wipes on the F10 screen? |
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04-16-2012, 10:49 AM | #17 |
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04-16-2012, 11:42 AM | #18 | |
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Just pointing out that just maybe you might have a dodgy one. Or maybe I've got the only perfect one that doesn't mark |
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04-16-2012, 11:54 AM | #19 |
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NO, you didn't. But you are lucky at best. It's a known issue.
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04-16-2012, 12:24 PM | #20 | |
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I've given you the info, you can choose to use it as you see fit and go see your dealer - have you actually spoken to them or are you just venting? Either way don't get arsey with me about it, just trying to help |
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04-16-2012, 01:51 PM | #21 |
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04-17-2012, 06:58 AM | #22 | ||
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It's really no different than the same size scratch appearing on the outside vehicle costing $3000. If you file enough claims the insurance companies will start complaining to BMW. You will have to pay your deductible. |
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