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2010 2011 BMW 5 Series Forum F10 F10 Technical Topics Navigation, iDrive, Audio, Video, Bluetooth, Phone, Coding CIC Next/Previous track buttons not working
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      11-21-2019, 11:07 AM   #1
marmit2017
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CIC Next/Previous track buttons not working

So this issue is very intermittent but it's kind of annoying. I have a 2011 535i and when I stream music via Bluetooth, after a while, the next and previous track buttons on the steering wheel, idrive knob, and track buttons do not work. I can change the tracks on my phone, but the car's buttons do not work. They work when first connected to the car but after a few songs they stop working and I don't know why. Does something need to be updated? And it's not that my phone loses connection because the music will still be playing. If anyone knows something to fix this please let me know.
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      11-24-2019, 01:20 PM   #2
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Similar scenario here..do you have an iPhone? I've noticed this after some sw updates maybe a year ago when it started..
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      11-24-2019, 02:41 PM   #3
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Similar scenario here..do you have an iPhone? I've noticed this after some sw updates maybe a year ago when it started..
Yes
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      12-11-2019, 12:41 PM   #4
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I am still on ios12 and using a iphone 10. I use spotify and never gives any issue. On the rare occasion it messes up, i disconnect/reconnect BT. What are you using for music?
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      12-11-2019, 12:43 PM   #5
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I am still on ios12 and using a iphone 10. I use spotify and never gives any issue. On the rare occasion it messes up, i disconnect/reconnect BT. What are you using for music?
It happens with both Spotify and Apple Music
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      12-11-2019, 12:44 PM   #6
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Originally Posted by marmit2017 View Post
It happens with both Spotify and Apple Music
What OS is your phone running and are the app updated?
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      12-11-2019, 12:47 PM   #7
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Originally Posted by marmit2017 View Post
It happens with both Spotify and Apple Music
What OS is your phone running and are the app updated?
iOS and apps are both up to date
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      12-11-2019, 12:49 PM   #8
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iOS and apps are both up to date
Did you try deleting the BT profile from idrive and phone and start fresh?
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      12-11-2019, 12:50 PM   #9
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Originally Posted by marmit2017 View Post
iOS and apps are both up to date
Did you try deleting the BT profile from idrive and phone and start fresh?
Yes
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      12-11-2019, 02:02 PM   #10
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Yes
Try another phone........
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      12-11-2019, 02:18 PM   #11
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Yes
Try another phone........
I've tried 3 🤷🏻
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      12-11-2019, 03:12 PM   #12
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I've tried 3 ����
Has it ever worked? I would try the idrive update that updates phone compatibility. Because after 3 phones, it is more leaning towards the idrive. Does it let you switch when plugged into USB?

https://www.bmw.com/en/footer/software-updates.html
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