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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums General 5-Series Sedan and Wagon (F10 / F11) Forum BMW N63 engine service action (Service Bulletin B001314)
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      01-06-2015, 01:16 PM   #45
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Quote:
Originally Posted by dadysev View Post
So I just called the Dealer up here in Toronto Canada and they checked my VIN and said no outstanding recalls??

Maybe this is still new and hasn't bled down to all the dealerships yet?
RRRR!!!!
This is NOT a Recall.
Its a customer care package from BMW USA linked to a Service Bulletin (SIB).
So other countries may not have it yet or may never get it.

I hope they roll it out everywhere.
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      01-06-2015, 01:18 PM   #46
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Quote:
Originally Posted by 493263 View Post
When I put in VIN in the BMW website, it says no recalls. But when I turned my car in for tires and maintenance, the technicians and SA said there's a recall. I checked the website again and it still says no recall lol.

So I'm guessing information is not synchronized across all the systems. From all my previous experience, a good tech and SA will get you the latest info.
As mentioned before, its not a recall, so wont show up on recall searches.

Your SA should of said its a service action, but they usually dont know much about these things so just call it a recall.
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      01-06-2015, 01:58 PM   #47
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Quote:
Originally Posted by E90Fleet View Post
This is NOT a Recall.
Its a customer care package from BMW USA linked to a Service Bulletin (SIB).
So other countries may not have it yet or may never get it.

I hope they roll it out everywhere.
Thats true, i found out about it early last month so i guess it will take some time.
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      01-06-2015, 03:10 PM   #48
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Quote:
Originally Posted by Badboy8813 View Post
wonder how this is going to work on my car. I have my appointment tomorrow but my car is modified. Dinan stage 3 tune....
I was concerned about the same thing, but my dealer said its a non issue.
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      01-06-2015, 06:38 PM   #49
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Went in for an oil change....SA walked out with me and told me to expect a customer care email soon. Never mentioned the forum.....So I'll let him feel one up..........good guy though.....I trust him.....
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      01-06-2015, 06:55 PM   #50
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interesting...I live in Canada but have a US car under warranty. I wonder if they'll let me take the loaner to Toronto until the work is done?
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      01-07-2015, 03:00 PM   #51
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Hey Mods, its not a recall, so you may want to change the heading on the main site page
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      01-07-2015, 03:22 PM   #52
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I knew this would happen. This engine is so erratic.
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      01-07-2015, 03:44 PM   #53
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This all has me extremely worried, in that the N63 and the S63 engines are "similar" in design. I really hope this doesn't affect the S63 in my 2013 M5 in the future!?....
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      01-07-2015, 03:48 PM   #54
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Quote:
Originally Posted by Mbbrewer View Post
Took my car in yesterday and my service advisor said there is a recall on the n63 motor that he hadn't seen before.

Details were limited but he said they have to test a bunch of the parameters on how the engine performs, send that data to BMW and depending on what they see, BMW may require the dealer to replace certain components of the engine. Said this could take several days to complete.

More info by NickG:




More info:
xx
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      01-07-2015, 04:11 PM   #55
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Quote:
Originally Posted by MDM View Post
This all has me extremely worried, in that the N63 and the S63 engines are "similar" in design. I really hope this doesn't affect the S63 in my 2013 M5 in the future!?....
I think the S63 already incorporated most of the changed hardware.
Remember they are only changing many of the parts on the cars if they are of the outdated version (Index)

Example: Only injectors older than Index 11 will be changed. Ifa car has some index 10 and some Index 11 injectors, only the the index 10 ones will be swapped out.
Same with some of the other parts.


The S63 uses the N63TU timing chain, which I believe is far less likely to "stretch" than the one from the N63.
For the timing chain the dealer runs a test program and the diagnostic system determines if a new chain is requires.

There are also thousands of later production N63TU engines that are not affected by this service action at all, just like I suspect most S63
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      01-07-2015, 04:16 PM   #56
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This is a huge recall. We've been getting a ton of these vehicles in our dealership
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      01-07-2015, 04:27 PM   #57
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Just as further note, because this is not a recall but a service action, BMW USA will not be contacting any owners about this.
The responsibility has been left to the dealers themselves to coordinate when and how they contact their clients with affected cars.
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      01-07-2015, 04:41 PM   #58
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You'll notice engine shutter at stops, exhaust smoke and piss poor mpg.
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      01-07-2015, 04:57 PM   #59
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you'll receive a letter vs a call from your dealer. bmw is sending the letters in waves vs all at once, so all n63's don't hit the dealers at once for service. if you haven't had any issues, you should be ok to wait for your letter, but if you've had engine malfunction (limp mode), check engine lights, odd sounds, etc, I'd call vs waiting on your letter. I've had most of the issues with my x5 over the last year but zero on my 550
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      01-07-2015, 05:28 PM   #60
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Quote:
Originally Posted by adamm3k
You'll notice engine shutter at stops, exhaust smoke and piss poor mpg.
No Bueno !
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      01-07-2015, 05:51 PM   #61
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Quote:
Originally Posted by mattmv06
This is a huge recall. We've been getting a ton of these vehicles in our dealership
TSB not a recall or it would be all over the news.
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      01-07-2015, 06:06 PM   #62
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Not sure if any body posted this yet but there is a Owner Loyalty Recognition Allowance
for this N63 Bulletin.

The N63 Owner Loyalty Recognition Allowance:
In addition to the Customer Care Package, we offer another benefit exclusively for owners of these vehicles. Should an owner wish
to trade in his/her current N63-equipped vehicle listed above for a new BMW, a special Owner Loyalty Recognition Allowance of up
to $2,500 is available and can be used in conjunction with all current sales support programs, for cash, lease, or finance customers
toward the purchase of the following new BMWs:

2 Series, 3 Series, 4 Series, X1, X3, X4, Z4, i3 = $1,000
5 Series, X5, X6 = $1,500
6 Series and 7 Series = $2,500
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      01-07-2015, 06:08 PM   #63
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2006 325xi  [0.00]
Well, is not a recall yet since there havent been any accidents
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      01-07-2015, 06:11 PM   #64
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Quote:
Originally Posted by Chili Palmer View Post
Hmmm, they gave me a 328 stripper for a loaner, I guess that means that I should be getting a better than $50 value goodie bag. Lifestyle products sounds like "playing on the same team" products - they should just call it BMW swag.
Yep, my engine light has been on this week. Just called about my appointment in the morning....looks like I'm being referred to Enterprise for my loaner. They better have a bad ass american muscle vehicle waiting or else. Not looking to leave my 550i if the option is a Toyota Corolla.
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      01-07-2015, 06:17 PM   #65
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Quote:
Originally Posted by Ghetto2315 View Post
Not sure if any body posted this yet but there is a Owner Loyalty Recognition Allowance
for this N63 Bulletin.

The N63 Owner Loyalty Recognition Allowance:
In addition to the Customer Care Package, we offer another benefit exclusively for owners of these vehicles. Should an owner wish
to trade in his/her current N63-equipped vehicle listed above for a new BMW, a special Owner Loyalty Recognition Allowance of up
to $2,500 is available and can be used in conjunction with all current sales support programs, for cash, lease, or finance customers
toward the purchase of the following new BMWs:

2 Series, 3 Series, 4 Series, X1, X3, X4, Z4, i3 = $1,000
5 Series, X5, X6 = $1,500
6 Series and 7 Series = $2,500

How is this different than the normal loyalty program? Or is it in addition to the normal $1K you get? That would be nice.

Last edited by Roadkiller; 01-07-2015 at 06:52 PM..
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      01-07-2015, 06:57 PM   #66
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They rented us a 2015 X5 loaner. Great service!
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